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N� <br />ORANGE COUNTY,IVDRTH CAROLINA <br />EXHIBIT 2 <br />STRENGTHS AND WEAKNESSES <br />ORANGE COUNTY FIRE, RESCUE, AND EMERGENCY SERVICES <br />SYSTEM STRENGTHS <br />SYSTEM WEAKNESSES <br />Successful volunteer organizations <br />Secondary answering point and dispatch <br />Adaptive volunteer organizations <br />Under - funded services <br />-Full- time fire departments <br />Lack of usable data <br />County -wide answering point and dispatch system <br />Strained relationships <br />Firestation locations <br />Hazardous materials response <br />County -wide ALS <br />Elimination of emergency services management <br />positions <br />Apparatus fleet <br />Coordination of resources <br />Training programs <br />EMS response delays <br />Emergency-medical training <br />Call processing delays <br />VIPER radio system <br />VIPER radio limitations <br />Mutual aid <br />Contracts and franchise agreements <br />Fireground safety <br />Lack of a strategic plan <br />The strengths and weaknesses in an emergency response system help officials <br />to identify the opportunities for improvement. Opportunities are those conditions <br />or circumstances which may improve service performance. Some of the principal <br />opportunities for the fire, rescue, and emergency services agencies in Orange County <br />include: <br />D The County has an opportunity to improve the operations of volunteer fire <br />departments by providing some administrative support services. <br />D The Department of Emergency Services needs to acquire software to <br />enable it to analyze fire, rescue, and emergency medical service responses. <br />The sharing of emergency response information among service providers <br />will also benefit the response system. <br />* MMA CONSULTING GROUP, INC. 5 <br />