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N <br />ORANGE CbUNTY, A TORTH CAROLINA <br />a The volunteer fire departments follow safety practices and use - mutual aid <br />to support the fire service system in the County. <br />The principal weaknesses in the current fire, rescue, and emergency - service <br />system in Orange County appear, in part, to be a function of some under funding of <br />selected County -wide services, such as emergency medical services and information <br />technology. Strained communication -and differing philosophical views between the <br />Department of Emergency Services and members of some fire and rescue <br />departments may have affected coordination efforts. Other weaknesses of the system <br />include: <br />)!- The County management information system does not generate data to <br />enable analysis of demand for service. <br />D Department of Emergency Services personnel report that there are delays <br />in processing some emergency calls for service. <br />)!- The Department of Emergency Services experiences response time delays <br />when deploying ambulances during peak activity periods. <br />)!- The Orange County fire, rescue, and emergency services system does not <br />have a County -wide strategic plan. <br />Exhibit 2 provides a summary of the strengths and weaknesses in the current <br />fire, rescue, and emergency service system in Orange County. (See Chapter V for a <br />discussion of strengths and weaknesses.) <br />* MM,9 CONSULTING GROUP, INC. 4 <br />