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76 <br />ORANGE COUNTY, MRTH CAROLINA <br />EXHIBIT 66 <br />REQUESTS FOR EMS SERVICES <br />YEAR <br />NUMBER OF REQUESTS <br />2007-2008 <br />10,539 <br />2008-2009 <br />10,945 <br />2009- 2010 (estimate) <br />11,392 <br />2010- 201 1 (projected) <br />11,995 <br />Exhibit 67 shows average response time for emergency medical calls for <br />service in 2007, 2008, and 2009. While average response times provide useful <br />information, the data do not provide a clear picture of the actual emergency response <br />within the County. Ideally, the response times should be reported in time segments, <br />such as number and percent of responses within two minutes, four minutes, six <br />minutes, etc. <br />EXHIBIT 67 <br />AVERAGE RESPONSE TIMES 2007, 2008, AND 2009 <br />RECEIVED TO DISPATCH TO EN ROUTE TO I - DISPATCH TO TOTALAVG. <br />DISPATCH EN ROUTE ON- SCENE ON- SCENE RESPONSE TwE <br />All EMS (2007) 0:02:38 0:02:18 0 :04:55 0:07:13 0:09:51 <br />All EMS (2008) 0:01:55 0:02:05 0:05:27 0:07:32 0:09:27 <br />All EMS (2009) 0:01:50 0:02:22 0:07:12 0:09:34 0:11:24 <br />The Life Safety Management Division, the smallest organizational unit in the <br />department, has two employees. Personnel provide fire inspection, investigation, and <br />plan reviews for the County. Chapel Hill, Carrboro, and Hillsborough provide their <br />own inspection services. The Life Safety Management Division estimates that it is <br />responsible for the inspection of 600 properties. <br />The department has an approved budget of $7,062,571 for 2010 to 2011. <br />Exhibit 68 provides a four -year summary of the department's budget. <br />* ADM CONSULTING GROUP, INC. 72 <br />