Orange County NC Website
Attachment 4 <br />5. Please note the following websites which .include 2011 information about <br />UnitedHealthcare's services. <br />Based on tens of thousands of telephonic surveys, physicians and their ofifice <br />staff report a 90% satisfaction rate with UnitedHealthcare (as of Q1 2011). <br />UnitedHealthcare works with more than 650,000 physicians and health care <br />professionals and more than 5,000 hospitals nationwide. <br />According to the American Medical Association, UnitedHealthcare received the <br />highest marks of any national carrier on several important measures of claim <br />payment accuracy in the AMA's annual Health Insurer Report Card (6/21/11) <br />The full report is posted at http://www.ama-assn.orq/ama/pub/physician- <br />resources/solutions-managinc~Your-practice/coding-billing-insurance/heal-claims- <br />process/national-health-insurer-report-card.page <br />A press release from UHC summarizes the report here: <br />http~!/www unitedhealthgroup com/newsroom/news.aspx?id=22019074-533d- <br />4930-9408-8a796285cf5b <br />According to Fortune Magazine, UnitedHealth Group is the Most Admired <br />Company in the health care industry in 2011 (3/11/11), moving up from #2 in <br />2011. It scored #1 in criteria that includes innovation, social responsibility, <br />financial soundness and people management, with a #2 score only in global <br />competitiveness. The full report is located here: <br />http~//money cnn com/magazines/fortune/mostadmired/2011/industries/23.html <br />According to J.D. Power and Associates, UnitedHealthcare ranks highest in <br />employer satisfaction among self-insured commercial health plans (6/23/11) <br />http~l/www unitedhealthgroup com/newsroom/news.aspx?id=9ba11836-4664- <br />4b5b-88e3-b38af6d84985 - <br />A link to the J.D. Power and Associates report for the Southeast is here: <br />http~//www Idpower comlhealthcare/ratings/member-health-plan-ratings/south- <br />atlantic-(qa,-nc,-sc)/ <br />