Policy - No Fault Well Repair Fund Policy

Browse Search

io R W A TF.R [1T T A T ,TTV PR (1RT ,F,M4 Process Steus Response Time Guidelines i. Environmental Health. Division (OCHD) receives request from N/A resident directl or throu h another a enc . ii. OCHD contacts American Stone and advises them of ;the Contact made within 2 business request and the nature of the request. No action is required by days of request. American Stone at this oint. iii. OCHD staff collects water samples for analysis at the State Laboratory of Public Health. Depending on the samples results, First samples collected by OCHD additional sampling may be necessary to fully assess the within 10 business days of problem. [NOTE: The timing of water sample results is not request. under control of OCHD or Orange County. Results of most sam les are returned within 2-3 weeks . OCHD confirms or denies well iv. Based on the water sample results, OCHD staff will: failure claim within 5 business a. Confirm a well failure exists; or days of receipt of the final sample b. Deny the well failure claim; or results. OCHD also ..notifies c. Recommend further study of the well American Stone within the 5 business day period once a well OCDH notifies American Stone if a well failure exists. failure is confirmed. v. American Stone consultant visits site and determines whether Consultant visits site within 10 the well failure is a "probable result" of the quarry activity and business days of request. re orts findin s to OCHD. vi. If the consultant finds that the failure is a "probable result" of N/A the o eration, no further action is necess b OCHD. vii. For well failures that are not a probable result of the quarry operation, OCHD staff recommends: Strategy recommended and a. A remediation strategy - an authorized Orange County contractor is contacted within 10 representative contacts the appropriate contractor(s). (Go to business days of receipt of final step ix); or sample results or after results of b. Further study by a private consultant to determine the best further study are complete. remediation strate viii. Private consultant completes study and reports to OCHD (Go Depends on consultant schedule back to st vii.-a. ix. Remediation strategy is effected Depends on contractor schedule Appeals shall be made within 30 days of the issuance of a claim denial based on the finding that no well failure exists or other x. Appeals by the residents to the Board of Health finding unsatisfactory to the resident. Once made, appeals progress according to the Board of Health Polic on a eals.