Orange County NC Website
Browse       Search
❑Team Leader <br /> ❑Frontline staff <br /> ❑"Outside" person <br /> ❑QI consultant (if necessary) <br /> Team Member Qualities <br /> ■Formal or informal influence <br /> ■Willing to try new things <br /> ■Credibility with peers <br /> ■Interested in improvement <br /> ■History of success on teams <br /> ■Understands the process want to change <br /> Role of Senior Leaders <br /> in Driving CQI <br /> Role of Senior Leaders <br /> ■Provide the Vision <br /> ■Communicate so all staff and managers understand the vision <br /> ■Ensure mission and strategic plan are guided by the vision <br /> Role of Senior Leaders <br /> ■Become knowledgeable about QI <br /> ■Build time in for QI work in daily processes <br /> ■Provide resources and training for staff <br /> ■Assure managers empower staff to continuously make improvements with small tests of new <br /> ideas <br /> ■Ask QI teams to brief them regularly on their improvement work <br /> ■Reward and recognize successes <br /> QI Methodologies <br /> ■"Lean" thinking <br /> ❑Identify and eliminate wasteful activity <br /> ❑Create an efficient and waste-free continuous flow system <br /> ■PDSA cycles <br /> ❑Plan, Do, Study, Act cycles of rapid improvement <br /> ■Kaizen event <br /> ❑Intensive multi-day focused improvement efforts by QI team <br /> Tom Konsler continued with the PowerPoint at this point: <br /> QI Initiative 1 <br /> Public Health Quality Improvement 101 <br /> February 2010 to Present <br /> Orange County Health Department <br /> Environmental Health Division <br /> Wastewater Treatment Management Program <br /> WTMP QI Team <br /> ■Carla Julian (Quality Improvement/ Risk Manager) <br />