2003 S Manager - Animal Protection Society of Orange County, Inc Interim Mngt & Operation Services for Orange Co Animal Shelter

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4. SCOPE OF WORK a. Staffing and Supervision of the Shelter The staffing of a shelter operation is always limited due to financial constraints, so it is imperative that management efficiently utilize all the tools and knowledge available to: 1. Train staff so that every member of the operation has full knowledge to do the work required. 2. Provide the necessary tools to allow the staff to work efficiently and to the highest level. 3. Provide positive support and build a team atmosphere where every member of the staff feels appreciated and is considered an integral part of the overall operation. 4. Instill accountability on a daily basis in each and every staff member; so that they realize that they will be accountable for their work product and that management is there to insure that all jobs are done in a timely and superior manner. 5. Provide clear and reasonable job titles and responsibilities in oral and written form, so that everyone knows clearly what is expected of them. 6. Utilize volunteers to augment the paid staff. All of the above 1-5 steps are just as important in the approach to volunteers. They must feel useful, wanted and part of a clear vision for operation of the animal shelter. Staffing Schedule: An animal shelter is a 7-day-a- week operation. The animals must be fed, cleaned, medicated, evaluated, vaccinated, and cared for every day. Staff must deal with adoptions, euthanasia, fostering, cleaning of the facility, customer relations, etc. on a regular basis. On the day the shelter is closed to the general public (Wednesday), staff members takes on larger scale projects that can't be completed when the shelter is open to the public. Extended staff training takes place on this day, as do staff meetings and other administrative functions. A sample cleaning schedule is attached below. Under the HSOC proposal, the Orange County Animal Shelter (OCAS) would offer current Shelter employees the opportunity to stay with the new administration, with the exception of management- level individuals. Since the current Shelter problems appear clearly to be management-related, the management-level people are encouraged to submit resumes and be interviewed for possible positions. Other staff members would be interviewed to determine their qualifications and personal interests in the Shelter to determine where they might be best placed. It is possible that additional responsibilities and changes implemented might temporarily result in some turnover of personnel. HSOC will appoint Dean Edwards immediately to fill the position of interim Director. He will work closely with the HSOC Board of Directors to insure that the highest ethical and professional practices are in place at the Orange County Animal Shelter. It will be necessary to employ the new Director immediately to facilitate the transition smoothly and effortlessly. His resume is in a preceding section. 17