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January 25, 2003 <br />To Whom It May Concern: <br />I am writing regarding Dean Edwards employment as Director of the Durham County Animal Shelter. I held <br />the position of Volunteer Coordinator and benefited from Mr. Edwards' leadership throughout his employ, <br />October 2001 to November 2002. <br />Mr. Edwards has great vision and tenacity. His forward thinking management style facilitated many <br />significant changes to the organization. The addition of a first-ever development director has dramatically <br />changed the direction and goals of the shelter. Much needed accounting systems were put into place, animal <br />care improved greatly over time and the adoption rate steadily increased. A new on-site medical clinic was <br />built under Mr. Edwards close watch. <br />Mr. Edwards possesses extraordinary public relations skills and the image of the shelter in the community <br />improved as a result. <br />The loss to the organization of Mr. Edwards is something that will be felt for a long time. He directed more <br />positive change for the organization than it had seen in many years. The level of resistance to change by the <br />governing board, along with the acceptance of the status quo is what ultimately led to my own departure. <br />I strongly recommend Mr. Edwards for any management position where positive outlook and progressive <br />mindset has a place. <br />Sincerely, <br />Katherine L. Cryder <br />4604 Highgate Drive <br />Durham, NC 27713 <br />919-401-4360 <br />12 <br />