2003 NS Aging - Wilbur Smith Associates Proposal Award/Contract Approval: CTIP Update Consultant

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REVISED 8/19103 ORANGE COUNTY BOARD dF COMMISSIONERS ACTION AGENDA ITEM ABSTRACT Meeting Date: August 19, 2003 Action Agenda Item No. ~- f SUBJECT: Proposal Award/Contract Approval: CTIP Update Consultant DEPARTMENT:. Purchasing and Central Services PUBLIC HEARING: (Y/N) No Department on Aging . ATTACHMENT(S): INFORMATION CONTACT: Pam Jones, (919) 245-2652 Jerry Passmore, (919) 245-2000 AI Terry, (919) 245-2000 TELEPHONE NUMBERS: Hillsborough 732-8181 Chapel Hill 968-4501 Durham 688-7331 Mebane 336-227-2031 PURPOSE: To consider awarding a proposal and approving a contract with Wilbur Smith Associates (WSA) to update the County's Community Transportation Improvement Plan (CTIP). BACKGROUND: Pursuant to the Board's approval on May 6, 2003, proposals were received from consultants qualified to conduct the update of the County's CTIP covering the period 2003-2007. Over thirty firms were solicited nationwide; however, only two responses were received. Both firms are well qualified to conduct the work, and following interviews, the selection team unanimously agreed to recommend that WSA of Raleigh, NC be retained to conduct the study. WSA has proposed to partner with Cherry Consulting of the Carolinas, Inc. (3C) to conduct parts of the study that focus primarily on the customer sentiment and human resources component. WSA and 3C have collaborated on 12 of the recent Community Transportation Service Plans (CTSP) conducted in the state~and most recently have completed the CTIP for Cabarrus County. As the Board is aware, the purpose of the proposed study is to: 1.) Evaluate the system's management and operational policies and procedures; 2.) Review the organization's mission, vision, goals and objectives; 3.) Identify organizational strengths and target opportunities for improvement; 4.) Assist the North Carolina Department of Transportation (NCDOT) Public Transportation Division in aligning available resources to facilitate each local system's continuous improvement process. A related by-product of the study should be a broader base of knowledge and information, from a strategic sense, for determining in the future whether or not Orange Public Transportation (OPT) should remain a division within the Department on Aging, seek to merge with another transportation system, or pursue other options as may be prompted by growing interest statewide in regional coordination and/or consolidation. To fulfill its principal purpose, the studywill encompass six major areas as identified in the Department of Transportation System ,Management Plan Review Handbook: