2011-242 Housing - Penny Reddy for English and Spanish Interpreter

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4. Pavment for Services: The County agees to pay at the rates specified for Services satisfactorily performed in accord with this Ageement. The amount to be paid by the County shall not exceed $6,000 ($35/hour for Interpretation Services). Payment shall be made within thirty (30) days of an invoice properly submitted to County. Should Provider fail to perform its duties under the terms of this Ageement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. The procedures for payment of services rendered shall be as follows: a. The Provider. The Provider will complete and submit the County Invoice for Payment of Interpretation Services form to County staff at the time the service is rendered. County staff will verify the information, sign and forward the form for payment of services. b. For interpretation services: i. The Provider will record the start and finish time worked to the minute. After the first hour of service, payment will be calculated and paid per minute. ii. The Provider shall submit one invoice per client, unless there is a block of appointments without interruption. Without interruption means that there were no cancelled appointments and no lunch hour included. This is appropriate for a goup of clients who are served for the same type of appointment, at the same location. For question, contact the departmental contact. iii. In the event of a cancelled appointment, the Provider is required to stay until relieved of duty by the individual in charge. County staff may require other interpreter-related services in place of the scheduled appointment. As stated above, the Provider may submit an invoice in the event of a broken appointment (with less than 24 hour notice). iv. If the Provider is assisting County staff with a large volume of phone calls outside of a scheduled appointment time, the Provider should complete a Call Log to submit along with an invoice describing the services performed. This type of service is paid by the minute, without a one hour minute requirement for payment. v. In the case of an unexpected closing or delayed opening (e.g., inclement weather) of the County Offices when providing interpretation services, the Provider shall not be paid for missed appointments. When in doubt, the Provider can call 732-8181 to see if county offices are open or are on a delayed schedule. When possible, the Provider is also asked to help call his/her scheduled clients to inform them of the delay or closing. 5. Term. The term of this Ageement shall be from July 1, 2011 to June 30, 2012. 6. Errors and Omissions. Provider represents and agees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Ageement in a fully competent, professional and timely manner to the satisfaction of the County. Provider shall be responsible for all errors or omissions, in the performance of the Ageement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. Revised June 2011