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Contract #68-2010 <br />TAMM, L.L.C. dba Right at Home -Durham/Chapel Hill <br />O. High Risk In-Home Aide Service requests are to be staffed within five days. All other requests <br />are to be filled within ten working days of the request. <br />P. Changes in the service hours are to be made by the County. Requests for changes may be made <br />by the Contractor, but are not finalized until notification is given by the County. <br />Q. The Contractor will immediately notify the County when Protective Services Cases are not <br />staffed, when In-Home Aide workers are absent, and/or when any of the following occur: <br />a. The client dies. <br />b. The client enters a rest home, nursing home, or hospital. <br />c. The client moves from the original address on the request. <br />d. The client refuses to accept the services or to comply with care requirements. <br />e. There are significant factors that affect the client or significant changes in a client's <br />situation. <br />Signature <br />Agency Director <br />Title <br />TAMM, LLC dba Right at Home <br />Agency/Organization <br />5(21120 ~~ <br />Date <br />(Certification signature should be same as Contract signature.) <br />Outcomes (06/04) Page 2 of 2 <br />