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5 <br />Frequency and Time of Collection <br />a) In-Town Curbside <br />Contractor shall pass each household once each week and collect materials set at the curb (or at <br />other agreed upon location in the case of a Handicap /Disabled citizen). Collection shall take <br />place no earlier than 7:00 AM and no later than 7:00 PM. <br />b) Rural Curbside <br />Contractor shall pass each household once every other week and collect materials set at the <br />curb, roadside, or at other agreed upon location in the case of a Handicap /Disabled citizen. <br />Collection shall take place no earlier than 7:00 AM and no later than 7:00 PM. <br />c) Holiday Schedule <br />i. Holiday Schedule for Fiscal Year 2003-2004: <br />Contractor will not provide recycling service on Thanksgiving Day, Thursday November <br />27, 2003. Those recycling services regularly ~rovided on Thursday will be provided on <br />Saturday November 29th. Friday November 28t will receive collection services as usual. <br />Contractor will not provide recycling service on Christmas Day, Thursday December 25, <br />2003. Urban and Rural Curbside recycling services normally scheduled for Thursday <br />collection will be rescheduled for service on Saturday December 27th. Recycling will be <br />collected as usual on Wednesday December 24th and Friday December 26th. <br />Contractor will not provide recycling service on New Years Day, Thursday January 1St, <br />2004. Those Urban homes schedules for Thursday collection will .receive service on <br />Saturday December 27th. Those Rural homes scheduled for Thursday collection will <br />receive service on Saturday January 3, 2004. The rest of the week of New Years Day shall <br />be on regular schedule. <br />This (above) is the holiday schedule for the entire 2003-2004 Fiscal Year, other holidays <br />not listed will not be observed. <br />ii. Holiday Schedule for Future Fiscal Years (beyond 2003-2004) <br />Holiday schedules for future years will be negotiated annually and determined by County <br />and Contractor. Holidays with no collection may be Independence Day, Labor Day, <br />Thanksgiving Day, Christmas Day, New Year's Day, Martin Luther King Jr. Holiday, Good <br />Friday, and Memorial Day. In case of cancellation, Holiday week schedules maybe shifted to <br />have collections a day late following the holiday (i.e., if holiday falls on Thursday, Thursday's <br />collection will be on Friday, Friday's collection will be on Saturday). No changes will occur if <br />a holiday falls on a weekend. <br />iii. Complaint Calls During a Holiday <br />On days when County offices are closed (due to Orange County Government holiday) and <br />Contractor is providing recycling service, County may place the Contractor's office phone <br />