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13 <br />II. Task 2 -Organizational Approach and Work Systems <br />A. Leadership - A general description on how board members and <br />transportation directors/coordinators guide the organization and <br />review organizational development. Differentiate the <br />approaches taken by the coordinator and board members in the <br />following questions. <br />1. Senior leadership direction <br />a. How well do system leaders: <br />1) Establish organizational values <br />2) Communicate Organizational values <br />3) Design and Implement work systems to meet <br />performance expectations <br />b. How do senior leaders establish and reinforce an <br />environment of innovation and empowerment and <br />support organizational and employee learning? <br />c. How do senior leaders establish goals and objectives and <br />seek future opportunities for the system? <br />d. For urbanized counties only: How do senior leaders <br />ensure good communications with the urban transit or <br />regional transit leaders to discuss service changes and <br />impacts on systems and identification of opportunities <br />for improved coordination between systems? Example: <br />Transfer points between urban and county systems to <br />increase mobility options of county residents. <br />