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~~~~~ ~ <br />P4~ ~ og ~ <br />PRONET SYSTEMS INC. <br />Conditions of Service Agreement <br />For Electronic Equipment <br />ProNet Systems Inc. agrees to maintain -all equipment at Orange County <br />(hereafter know as "customer") in proper working order, as listed by manufacturer and location <br />u1 attached Appendix "A", and for the paid fees of $ 25,128.05 for the period 7/1/2011 to <br />6/30/2012 excluding tax, subject to the following: <br />1. The equipment will be cleaned, lubricated and adjusted as needed to assure maximum up time. <br />1.1 Annual <br />a. clean camera housings and lenses <br />b. camera focus and field of view evaluated and adjusted as required <br />c. time/date checked and adjusted if applicable <br />d. all operational DVRset-ups checked as per manufacturers instructions <br />e. walk test all doors and access control functions <br />2. General <br />2.1 Respond on site within eight business hours of request. Respond within four hours for <br />.system outages and critical issues as defined. by a System Adnunistrator. <br />2.2 Substitute comparable equipment until repaired or replaced equipment is in <br />service. DVR servers will be repaired in the most expedient manner, this may require <br />shipment out of state. The fail Over Directory will be saved off site for possible <br />disaster recovery. <br />2.3 Check, and if necessary, adjust time and date displays withu 48 hours of each <br />Spring and Fall time change. <br />2.5 Carry out operator training and administrator training as required. Two (2) <br />occasions/year. <br />2.G Software Support for Lenel OnGuard is provided at no additional cost for the duration <br />of the Maintenance Contract. <br />3. All electronic equipment must be connected to a Prol~Tet Systems Inc. approved voltage surge <br />suppressor. A dedicated line with a true earth ground run in its own metal conduit or ProNet <br />Systems Inc. approved line po«rer voltage regulator is necessary for proper product performance. <br />Voltage can range between 108-125 volts A/C, if noise free and constant. <br />Potential between ground and neutral cannot exceed .5 volts :S/C. No other equipment can be <br />plugged uito the same outlet as ProNet Systems Inc. electronic equipment. The above <br />conditions must be met to validate this Service Agreement. <br />