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These Standard Terms and Conditions are not applicable to services governed by Tariffs on file with the FCC <br />or state regulatory authorities. Tariffs are located at htta://about.centurylink.com/legaUrates conditions.html. <br />STANDARD TERMS AND CONDITIONS <br />FOR COMMUNICATIONS SERVICES <br />("STANDARD TERMS AND CONDITIONS") <br />1. GENERAL. <br />1.1 Applicability. These Standard Terms and Conditions contain general provisions that apply to all <br />retail business .Products and Services that a CenturyLink-affiliated entity provides. "Agreement" <br />means the terms and conditions under which Customer purchases Products and Services, including <br />all attachments, these Standard Terms and Conditions, documents incorporated by reference, and <br />all related Order(s). Other capitalized terms are defined in this document or in the applicable <br />Schedules or Product and Service-specific Annexes. <br />1.2 Additional Terms and Conditions. Customer's purchase and use of Products and Services is <br />also governed by product and service-specific terms and conditions found in the applicable <br />Schedules and Product and Service-specific Annexes, posted to <br />http://about.centurylink.com/leeallrates conditions.html (the "Rates and Conditious <br />Website"). <br />13 Local Governments and Programs. <br />A. Local Government Customers. Unless specified otherwise, purchases of Products or <br />Services by local governmental entities also are subject to the Local Government <br />Customer Annex posted to the Rates and Conditions Website. <br />B. Universal Service Administrative Company Programs. Customers seeking funds <br />through Universal Service Administrative Company programs such as the Schools and <br />Libraries Program of the Universal Service Fund ("E-Rate Program"), the Rural Health <br />Care .Program of the Universal Service Fund ("RHC Program"), or state or local <br />corollaries to the E-Rate Program or the RHC Program are subject to applicable program <br />annexes posted to the Rates and Conditions Website. <br />1.4 Conflicts Provision. If a conflict exists among provisions within the Agreement, specific terms <br />will control over general provisions, and negotiated or added terms, conditions or pricing will <br />control over standardized, posted or non-negotiated terms, conditions and pricing. <br />2. TERM. <br />2.1 Agreement Term The period set in the Agreement during which CenturyLink provides Products <br />and Services to Customer is defined as the "Agreement Term." These Standard Terms and <br />Conditions, relevant Schedules, and Product and Service-specific Annexes apply from the <br />Effective Date until the Agreement Term expires or terminates. CenturyLink will not accept <br />Orders for Products and Services after expiration of the Agreement Term, but these Standard <br />Terms and Conditions, relevant Schedules, or Product and Service-specific Annexes will continue <br />to apply to Orders properly placed during the Agreement Term. If Customer continues to use <br />maintenance, managed, or professional Services following the termination or expiration of the <br />Agreement Term or an Order issued during the Agreement Term for such Services, CenturyLink <br />may, at its sole discretion, provide those Services on a time and material basis at CenturyLink's <br />then-current rates without applying any discounts or credits under the Agreement, but these <br />Standard Terms and Conditions and the Time and Materials Product Annex (posted to the Rates <br />and Conditions Website) will govern CenturyLink's provision of such Services. <br />2.2 Order Term Customer purchases each Service for a specific term for the particular Service <br />ordered (each, an "Order Term"). Each Order Term is listed in the Agreement and begins on the <br />first day of the fast billing month after CenturyLink installs and makes that Service available to <br />Customer. If Customer continues to receive a Service after expiration of the Service's applicable <br />#280902v.10 Page 1 of 11 Rev. 115.10 <br />