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17 <br />Page 1 of 3 <br />Patrick Lake. <br />Volunteer Application <br />Orange County Advisory Boards and Commissions <br />Name: <br />Name Called: <br />Home Address: <br />Phone: (Day) <br />Phone: (Evening) <br />Fax: <br />Email: <br />Place of Employment: <br />Job Title: <br />Mr. Patrick Lake <br />105 Madera Lane <br />Chapel Hill NC 27517 <br />919-240-4339 <br />919-240-4339 <br />patrickm lake@nc. rr.com <br />Self-Employed <br />Year of OC Residence: <br />Township of Residence: Chapel Hill <br />Zone of Residence: .. . <br />Sex: Male <br />Ethnic Background: Caucasian <br />Date of Birth: 4/30/1970 <br />Boards/Commissions applied for: <br />Orange Water & Sewer Authority Board of Director <br />Work Experience: <br />AquaHealth, Inc, Wrentham, MA July 2005 -April 2007 <br />National Sales Manager <br />Reporting directly to the President of the company. Responsible for numerous aspects <br />of sales including recommendation and implementation of water purification systems <br />including micro filtration, deionization and reverse osmosis systems. Have also managed <br />production, pricing, billing, and service, orders and inventory levels in a Customer <br />Service Management capacity. Additionally tasked with managing relationship between <br />Sales and Operations functions. Assisted in the fine-tuning of sales management <br />software for company's unique needs. (Access and ACT!) <br />Accomplishments include generating collaboration and communication between Sales <br />and Operations teams; Expanding relationships with customers to ensure value and trust <br />are established and maintained. Continuously review, assess and create individualized <br />strategies for improving profitability for selected customer accounts. Implemented <br />evaluation tool to assess and review third-party service providers to better manage <br />expenses related to account management and maintenance, resulting in 12% reduction <br />in expenses associated with servicing accounts. <br />In product development arena, worked as part of the team to identify new product <br />offerings; introducing new markets and market segments [military]. <br />Streamlined specific operations functions to increase productivity, reduce expenses, and <br />upgrade operations capability by introducing technology-based solutions. <br />