Agenda - 06-07-2011 - 5j - Laserfiche WebLink

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81 Compliance Regulatory and FEMA Policy Familiarity: NeelSchaffer has extensive knowledge and experience with FEMA, FHWA and state policies and requirements. We will serve as a resource to Orange County on relevant requirements and policies. The Neel-Schaffer team . will provide recovery services pursuant to local, state, and federal rules and regulations. Before debris hauling and monitoring begins, we typically meet with the FEMA Public Assistance Coordinators, Project O~cers and Debris Specialists to coordinate our activities and provide positive communication with their~eld and once staff. We have regular meetings with the client and FEMA to keep abreast of the ever changing FEMA requirements and Disaster Speck Guidance (DSG} to meet the demands of the particular event. QA/QC Program -Neel-Schaffer will implement a QA/QC Program to minimize errors on all project documents. Neel-Schaffer will provide Field Supervisors to observe the activities of our monitors and provide Quality Control /Quality Assurance reviews on the entire project. Adequate project control and full FEMA reimbursement can only be assured if our policy and procedures are accurately implemented in the field. Every debris project is carefully managed from the FEMA kick-0ff meeting through project doseout. We communicate thoroughly with key players of the project including, Orange County, FEMA, FHWA, regulatory agencies, contractors, supervisors and employees. Frequent and effective communication is important to ensure we understand and achieve the goals of Orange County. A dear understanding of the Stafford Act, disaster speck guidance and local FEMA staff are critical in project control and management to ensure full reimbursement. Accurate complete record keeping, documentation and data management are as important as the physical work in meeting the goals of Orange County and receiving full FEMA reimbursement Neel-Schaffer follows the basicif:ve-part FEMA load ticket process in monitoring ROW debris. . Eligibility of debris and complete, accurate documentation lead to full reimbursement. These basic functions must be performed correctly in the field. We place great emphasis on training and supervising monitors in the basic monitoring functions to ensure they are performed consistently, and correctly. Meetings with County Personnel Project Management Meetings and Reporting -Effective communication is vital to the success of all recovery projects. To ensure that all personnel involved in monitoring the debris removal operation are kept up to date, the following meetings and communications are conducted: Dai/v Communication and Safety Meetings: Prior to the start of operations each morning, all monitors are required to sign-in at apre-determined location. Meetings are held in each zone and are headed up by the Field Supervisor. At these meetings ongoing training is conducted, changes in FEMA guidance are reviewed, safety issues are addressed, and any pertinent information is exchanged. The Field Operations Manager will generally attend daily meetings. FEMA representatives are made aware of meeting locations and are welcome to attend and often address areas of need or concern. Neel-Schaffer will hold daily meetings with debris monitors and staff for project updates and for safety issues. If important ICI NC-~EI-SCHAFFER s....o._ ~.- a....a..,,._