Agenda - 06-07-2011 - 5j - Laserfiche WebLink

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41 A deep staff of experienced managers, trainers, supervisors, and data managers is critical in mobilizing a large and effective monitoring program. DATA MANAGEMENT AND DAILY REPORTING -Neel-Schaffer enters toad ticket and tower log data into a spreadsheet daily with multiple cross checks to identify inconsistencies in real time. We can also implement our proprietary electronic load ticketing system if requested by Orange County. Acxuracy of data and reporting systems is critical to maintain the crediblity of the project and receive FEMA/FHWA reimbursement. Any errors or inconsistencies are addressed and corrected right away with monitors, contractors and the County to ensure accurate project da#a. Our data system was designed to handle large, complex projects, as well as simple ROW projects. The value of our system is the ability to effectively manage numerous data fields on complex projects including individually addressed ROE data such as names, addresses, signed forms, photos,GPS coordinates, inspections, eligibility, work dates, types of work, types of debris, FEMA visits, follow-up inspection data, etc. The data management system will generate daily reports to Orange County based on the information needs of the County. The database will also be used to reconcile and process invoices from the contractor and to manage the data from load tickets for accounting and auditing purposes. In addition, zone maps will be updated to reflect where debris has been collected. Neel-Schaffer will provide a data management team to reconcile load tickets. ABILITY TO WORK WITHIN ORANGE COUNTY'S STRUCTURE -Neel-Schaffer is familiar working within existing local government management structures. We will provide debris management expertise working as an extension of your staff and under your direction. We will provide employees with excellent communications skills to serve as liaisons to Orange County. These employees will be experienced in debris operations and will stay familiar with current debris operations and issues. We will also provide Public Information Support, such as development of press releases, public service announcements, project updates and other public communication tools. As requested by Orange County , we will provide a debris management "hot line' to respond to the public on debris related issues. FINANCIAL RECOVERY/UNDERSTANDING OF FEMA, FHWA AND STATE GUIDELINES- Neel-Schaffer is thoroughly familiar with the requirements and guidelines of the Federal Emergency Management Agency (FEMA), Federal Highway Administration (FHWA) and the North Carolina Division of Emergency Management. We have a track record of full FEMA, FHWA and state reimbursement on projects we have monitored. We will work with Orange County to develop a strategy to maximize early reimbursement of project costs. We will also coordinate meetings with FEMA Public Assistance (PA) staff early in the project and focus on disaster specfic guidance to maximize reimbursement of project costs and Neel-Schaffer will be a resource to Orange County on federal requirements and financial recovery. LOCAL SUPPORT -Neel-Schaffer has hired and trained hundreds of monitors following past disasters in North Carolina and across the country. Many of these trained local monitors are available to help with future disasters. In the event of future disasters, we will provide experienced managers and supervisors and will hire and train local monitors as required to meet the needs of Orange County. We intend to hire and train the majority of our debris monitors locally within Orange County to support the local economy. Neel-Schaffer will meet the needs of Orange County with a combination of experienced monitors from the local area, experienced employees from our permanent offices and disaster debris management experts from across the south. Neel-Schaffer is committed to provide and train qualified local personnel and to deliver the highest level of service to Orange County. III_ NEEI-SCHAFFER - t Solacienc you can bai1Q ayo..