Agenda - 05-26-2011 - 1 & 2 - Laserfiche WebLink

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1 OFFERING THE INSTRUCTION AND Durham Technlcol INSTRUCTIONAL SUPPORT NEEDED College rarer o un ty Co FOR STUDENT SUCCESS AND EEMN ��rs hnplei ented orange County Task Force short -tern staffing recommendations. Develop a student - centered customer service experience for Orange County residents. our orange County students [both current and prospective] h one point of contact on campus. 2010-2011 Orange County staffing ineluds the following: The new Student Development counselor, Patricia Gould, is the point of contact for curriculum students in Orange County. Ms. Gould supports students in many ways, including providing admissions, fm ncial aid, placement testing, advising, and other student services at the Orange County Campus. The new Continuing Education program assistant, Judy Graham, is the point of contact for continuing education students in orange County. Ms. Graham's primary role is to support the EMS program, but she also helps students with questions about Continuing Education programming. The new special projects /evening coordinator, Jaclyn Krohn, provides general support to the administrative area along with being the on-campus point of contact during -the evening hours. • Extended campus library hours in order to meet the computer la /library service needs of Orange Counter students. The library ow'opens one hour earlier and is open for computer lab needs on Fridays. Developed eloped an Orange County Campus Instructional Guide for faculty nd staff'. The purpose of this guide to provide instructors [both for - credit and non- orcdit] who are teaching at the OCC important infonn tion, including staff contacts, work space availability, services provided, supply needs, etc. Formed the orange County Campus Administrative Council. The purpose of the CC# C is to serve as a forum for faculty members and Student Support Services personnel with administrative responsibilities for orange Counter Campus courses and students; to facilitate discussion of issues of mutual interest and concern; to identify and monitor cross-curriculum and cross - program issues that may need to be addressed with other administrative groups; and to represent the interests or coricems of faculty as they pertain to instructional support operations at the Orange County Campus, Offering, by appointment, tutoring services at the Orange County Campus for writing, reading, and math, • Constructed and designated the new faculty /advising office suite on campus. These new offices will provide full -tine faculty with private office space to advise and meet with students. All classrooms at the orange Counter Campus will be upgraded with technology by the end of Spring Semester 2011