2011-089 Health - Helene Ramos Montgomery - Amendment to Contract for Spanish & French Interpreter $45 Per Hr for interpretation $35 for translation not to exceed $15,000

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when the Provider is provided the information by OCHD staff. The Provider should notify OCHD staff as soon as possible if the client has told the Provider that he/she will not be able to make the appointment and/or if he/she needs to reschedule. These confirmation calls will not be paid for separately, but are considered part of the service when the Provider accepts an assignment for an appointment. 3. The Provider shall not have contact with OCHD clients with OCHD staff being present, unless specifically asked by staff to call clients to confirm or schedule .appointments. It is not acceptable for the Provider to give out his/her home telephone number or cell phone number for later contact between the family and Provider. The Provider should generally instruct clients to call the Health Department front desk staff or the Spanish voicemail line at 644- 3350 (when language appropriate) to schedule an appointment or to inquire about services. ii. Procedures and Guidelines when the Provider Accepts a Translation Assignment: 1. When asked to translate from English into the second language, the _ Provider will review the original English version and request any clarification from OCHD staff prior to translation. 2. As needed, the Provider will discuss with OCHD staff recommendations to improve the utility and cultural appropriateness of material for the target audience prior to translation. Upon consultation with Provider, QCIID staff may choose to modify the English version before resubmitting for a direct translation. pocumentation consultation may be charged as part of the translation service, but must be agreed upon in advance. 3. All translations should match the original version in terms of content and format. 4. The Translator will submit an electronic version of the translation. Documents must be formatted using an MS Ward software program and/or submitted as a PDF so that OCHD staff can open and read the document. 3. Payment: The County agrees to pay at the rates specified for Services satisfactorily performed in accord with this Agreement. The amount to be paid by the County shall not exceed 10 00 ($45/hour for Interpretation and $35/hour for Translation services). Payment shall be made within thirty (30} days of an invoice properly submitted to County. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. Payment of Services. a. The Provider. The Provider will complete and submit either the OCHD Invoice for Payment of Translation Services or Interpretation Services form to QCHD staff at the time the service is rendered. OCHD staff will verify the information, sign and forward the form for payment of services. Revised June 2010