Orange County NC Website
Browse       Search
20 <br />QI Initiative 3 <br />Environmental Health, Planning, Inspections, <br />and Information Technology <br />Central Permitting QI Initiative <br />Orange County permitting process in same <br />building but essentially separate processes <br />Duplicity in application process <br />Permits Plus software application same for all <br />but lacks integration <br />Requires movement of files, printing copies, and <br />multiple duplicative paper files <br />35 <br />Central Permitting Aim (Goal) Statement <br />What do we want to do? <br />Improve the residential customer's experience <br />with acquiring permits from the county <br />Why is this important? <br />To improve customer service <br />To be good stewards at customers' trust and <br />money <br />To reduce errors and better manage existing <br />resources <br />To be more development-friendly <br />36 <br />