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ePlus Technology <br />13595 Dulles Technology Drive, Herndon, VA 20171 <br />CUSTOMER MASTER AGREEMENT <br />This CUSTOMER MASTER AGREEMENT ("Agreement") is made this day of <br />20_ ("Effective Date"), by and Orange County, North Carolina, a body politic and corporate of the State of North <br />Carolina (hereinafter referred to as "Customer") and ePlus Technology, Inc., a Virginia corporation, with its <br />principal place of business at 13595 Dulles Technology Drive, Herndon, Virginia 20171 (hereinafter referred to as <br />"ePlus"). ePlus and Customer may also be referred individually as "Party" or collectively as "Parties." <br />WHEREAS, ePlus is a provider of a full range of professional, managed and IT sourcing solutions in such areas as <br />IT outsourcing, network operating systems engineering services, infrastructure services, managed and security <br />services; and <br />WHEREAS, Customer desires to purchase certain products and/or services of ePlus; <br />NOW, THEREFORE, in consideration of the mutual covenants herein contained, the Parties hereto agree as follows: <br />1. DEFINITIONS. <br />a) "Documentation" means all operator's and user's manual, training materials, guides, commentary, <br />technical, design or functional specifications, requirements documents, proposals, schedules, listings <br />and other materials related to the Products pursuant to this Agreement or any consulting or <br />professional services agreement. <br />b) "Product", "Products", or "Product(s)" means third-party IT related hardware equipment and/or <br />software as resold by ePlus to Customer. <br />c) "Purchase Order" or "PO" means each purchase order issued pursuant to which Customer purchases <br />Products or Services, as accepted by ePlus. <br />d) "Services" means professional services provided by ePlus, as defined in the applicable statement of <br />work. <br />2. PURCHASE OF PRODUCTS. <br />A. ePlus agrees to sell to Customer the Product(s) defined in a PO or other ordering document referencing this <br />Agreement and incorporated herein, .subject to the terms and conditions herein. <br />(i) Product(s). In the event that Customer desires to procure Products from ePlus, Customer will <br />execute a mutually acceptable PO that will include, at a minimum, the following information: (a) <br />the location where the Product(s) are to be delivered and any special delivery instructions, if <br />applicable; (b) a description of the Product(s), including quantity and Product numbers; (c) any <br />features or Services desired (i.e., ePlus specifications); (d) the name and address of the Customer <br />contact person for billing and.: the name of the entity to be billed; (e) the desired delivery date for <br />the Product(s); (f) identification of whether ePlus or Customer is responsible for installation and, if <br />it is ePlus, the installation charges (if any); and (g) .any other special terms and conditions; <br />provided, however, that such special terms and conditions do not conflict with the terms and <br />conditions herein. <br />©2010 ePlus Technology, inc. <br />09/01 / 10 <br />