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DRAFT November il, 2004 <br />headquarters and make available for inspection per <br />Federal Communication Commission's rules and <br />regulations copies of all authorizations and licenses. <br />(c) Grantee's base of operations shall have at least one <br />open telephone 24 hours per each and every day of the <br />calendar year. Grantee's telephone numbers shall be <br />registered with Orange County Emergency Communications <br />Center. <br />(d) Grantee's EMS Services shall be dispatched from the <br />Orange County Emergency Communications Center. <br />Section 10. Data Collection and Performance Report <br />(a) Grantee shall maintain the following records: <br />I. Record of dispatch which shall show the time the <br />call was received, time dispatched, time arrived <br />on scene, time arrived at destination, .time in <br />service and time returned to base. <br />II. Trip records stating all information required in <br />subsection I of this Section in addition to <br />information on a form authorized by Grantor. The <br />trip record shall be so designed as to provide <br />the Patient with a copy containing all required <br />information. <br />III. Driver and attendant checklist and inspection <br />report listing contents and description of <br />operations for each vehicle, signed by the <br />individual verifying vehicle operations and <br />equipment. <br />IV. A detailed record of complaints received from the <br />public, other enforcing agencies and services <br />regarding Franchise infractions. <br />V. Any other information Grantor deems reasonably <br />necessary for a fair determination of the <br />capability of the applicant to provide Rescue <br />Service in Orange County in accordance with the <br />requirements of Law and the provisions of this <br />Franchise. <br />15 <br />13 <br />