Agenda - 03-15-2011- 8a - Laserfiche WebLink

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82 ORANGE COUNTY, NORTH CAROLINA POOR ECONOMIC CLIl~IATE Costs associated with providing emergency services are difficult to manage in a poor economy. A growth in the demand for services may result in cost increases, without any additional sources of revenue. IMPROVING ECONOMIC CLIMATE A strong or improving economy may result in an increase in development in parts of the County with limited public safety services. ACounty-wide strategic plan for fire and emergency services will relate anticipated growth to public safety needs. T "HIRD-PARTY BILLIIVG The amount of revenue from ambulance fees and charges is subject to the uncertainty associated with governmental controls and legislation. Medicare costs are subject to change and should be carefully monitored. DATA GENERATION Lack of sound information is a weakness and a threat to the fire, rescue, and emergency service system. Limited information makes decision-making difficult, since assumptions about response demand may not be based on facts. Planning requires sound information. COORDWATION FAIL URES The lack of consistent coordination may have consequences in a major emergency. While we are not aware of any coordination failure, a complex service delivery system has the potential for failure. Clear communication protocols, updated mutual aid plans, and;. joint training exercises help prevent failures. STRAINED RELATIONSHIPS Conflict, lack of confidence, and poor communication among service providers may cause an emergency response system to deteriorate. Strong relationships are essential in a complex emergency response system. FAILURE TO PLAN The fire, rescue, and emergency service providers in the County often plan for incidents and events. However, there is a need to consider the future of service delivery and the demands which may be placed upon the County-wide system. {~'} MMA CONSULTWG GROUP, INC. 79