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73
<br />ORANGE COUNTY NORTH CAROLINA
<br />Exhibit 67 shows average response time for emergency medical calls for
<br />service in 2007, 2008, and 2009. While average response times provide useful
<br />information, the data do not provide a clear picture of the actual emergency response
<br />within the County. Ideally, the response times should be reported in time segments,
<br />such as number and percent of responses within two minutes, four minutes, six
<br />minutes, etc.
<br />EXHIBIT 67
<br />AVERAGE RESPONSE TIMES 2007, 2008, AND 2009
<br />RECEIVED TO DISPATCH TO EN ROUTE TO II DISPATCH TO TOTAL AVG.
<br />DISPATCH EN ROUTE ON- SCENE ON- SCENE RESPONSE TIME
<br />All EMS (2007) 0:02:38 0:02:18 0:04:55 0:07:1 3 0:09:51
<br />All EMS (2008) 0:01:55 0:02:05 0:05:27 0:07:32 0:09:27
<br />All EMS (2009) 0:01:50 0:02:22 0:07:12 0:09:34 0:1 1:24
<br />The Life Safety Management Division, the smallest organizational unit in the
<br />department, has two employees. Personnel provide fire inspection, investigation, and
<br />plans review for the County. Chapel Hill, Carrboro, and Hillsborough provide their
<br />own inspection services. The Life Safety Management Division estimates that it is
<br />responsible for the inspection of 600 properties.
<br />The department has an approved budget of $7,062,571 for 2010 to 2011.
<br />Exhibit 68 provides afour-year summary of the department's budget.
<br />EXHIBIT 68
<br /> DEPARTMENT OF EMERGENCY SERVICES EXPENDITURES
<br /> 2007-2008 2008-2009 2009-2010 2010-2011
<br /> ~APPROVED~
<br />Administration 243,032 350,665 1,192,720 774,767
<br />Emergency Medical Services 3,881,552 3,852,426 3,549,255 3,832,201
<br />Life Safety Management 264,341 209,633 251,883 156,561
<br />Telecommunication 1,807,039 1,929,292 1,883,091 1,874,766
<br />Expenditures 6,195,965 6,342,015 6,876,919 6,638,295
<br />Emergency Telephone Fund 584,899 750,675 1,751,497 424,276
<br />Total Expenditures 6,780,864 7,092,690 8,628,416 7,062,571
<br />~} MMA CONSULTING GROUP, INC. 7~
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