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48 ORANGE COUNTY NORTH CAROLINA 2009. The fire department reports an average response time of three minutes and 28 seconds for fire calls, and three minutes and 38 seconds for EMS calls. ExHIBIT 34 FIRE DEPARTMENT RESPONSES - 2007 THROUGH 2009 YEAR 2UU7 2008 2009 AVERAGE Number Percent Number Percent Number Percent Number Percent Fire 235 5.4% 139 3.2% 121 2.7% 165 3.8% Rescue & EMS 1,814 41.3% 1,949 44.5% 1,954 44.1% 1,906 43.3% Other 2,338 53.3% 2,296 52.4% 2,351 53.1% 2,328 52.9% Total 4,387 100.0% 4,384 100.0% 4,426 100.0% 4,399 100.0% Source: National Fire /ncident Reporting System (NF/RS) The fire department has a comprehensive fire protectit~n and inspection program. Inspection personnel conducted 1,961 commercial inspections and 373 secondary commercial inspections between July 1, 2009 and June 30, 2010. Personnel also conducted 2 3 5 plan reviews. The Chapel Hill Fire Department has developed detailed qualifications for all ranks in the department, including Firefighter, Master Firefighter, Fire Equipment Operator (FEO), Fire Lieutenant, Fire Captain, and Battalion Chief. Detailed qualifications have also been established for Deputy Fire Marshal and Assistant Fire Marshal. EFLAND FIRE DEPARTMENT The Efland Fire Department provides fire and first responder services to citizens in the Efland Fire District. The department provides services through a 36- member volunteer fire department. The department is lead by a Fire Chief, who is appointed by the Board of Directors. The department has one Fire Chief, two Assistant Fire Chiefs, four Captains, three Lieutenants, and 25 firefighters. All positions, except the Assistant Fire Chiefs, are elected by the membership for a period of one year. The Assistant Fire Chiefs are appointed by the Fire Chief Exhibit 3 5 displays the department's current staffing. ~} MMA CONSULTING GROUP, ING 4S