2004 S Aging - A Helping Hand Agreement Renewal with Respite Care Providers & Aging

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>~ . - ~ ' ~ RETURN THIS COPY TO THE CLERK'S OFFICE ~~ ~~1 FOR THE PERMANENT AGENDA FILE ~~ • Orange County Department on Aging Vendor Agreement This Vendor Agreement is entered into this 1st day of July 200~between A Helping Hand, hereinafter known as the Vendor, and Orange County on behalf of the Department on Aging, hereinafter known as the Department. The period and duration of the Agreement shall be from July 1, 2004 to June 30, 2005. WITNESSETH: WHEREAS, the Department desires to engage the Vendor to render certain services, hereinafter described, now therefore the parties hereto mutually agree as follows: 1) DEPARTMENT AGREES AND MAINTAINS THE RIGHT: 1. To determine eligibility of prospective clients for in-home respite services through A Helping Hand in accordance with pre-determined guidelines. 2. To make all decisions regarding who is served and what services are offered and in what manner to each client referred to providers . 3. To provide to the Vendor for each client referred screening information and a service authorization, describing total amount, duration and frequency of service requested. • 4. To conduct for each client taken into service at least an annual reassessment, and quarterly reviews, which includes questions about their satisfaction with services and whether they were given an opportunity to cost share. To submit new service authorizations for any client case in which Orange County has approved a change in services. 6. To be flexible regarding how many clients are referred at one time. 7. To amend this agreement as needed at any time to ensure that Orange County is in compliance with the National Family Caregiver Support Program and to provide notice of such amendments as quickly as practical to the Vendor. 2) THE VENDOR HEREBY AGREES: To provide volunteers or staff members who have been interviewed and screened by the vendor. To follow the guidelines as outlined by the Area Agency on Aging for the National Family Caregiver Support Program. • 3. To have an adequate number of volunteers or staff members available to work throughout Orange County.