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8 <br />o Staff should be skilled in conflict resolution <br />• Need continuity of care <br />o Trauma-informed care <br />o Integrated care <br />o Evidence-based practices <br />o Gender specific services <br />• Attend to demographics of staff/leadership in comparison to clients served <br />o Must address issues of power/privilege/inequality <br />• Address intervention/primary prevention <br />o Education, training, outreach, cultural change <br />Service Provision/needs: <br />• Shelter <br />o Crisis, transitional, long-term <br />o Famify, individual, women only? <br />o Male children -age limited? <br />o Security systems <br />o Confidential/hidden/publicly known <br />• ADA-compliant facilities; ADA-accessible services <br />o Universal access model <br />• Food <br />o Emergency, sustained <br />• Medical care <br />• Mental health/counseling <br />o Garden therapy, arts therapy, health/wellness <br />• Substance abuse <br />• Transportation to/from shelter space <br />• Path to economic stability <br />o Job Skills <br />o Access to available benefits <br />• Child needs <br />o Access to child care <br />o Access to school, safety at school <br />o Parenting classes? <br />• Legal advocacy <br />o Criminal justice system <br />o Child custody/family law <br />o Immigration <br />• Worship/Faith Community <br />o Access to services <br />• Culturally competent care/service provision <br />o Language capabilities <br />7 <br />