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B. Detailed Work Plan <br />Typically our clients are overpaying for their energy needs in two ways: (1) as a <br />result of billing errors that our firm corrects and for which we secure refunds and <br />credits, and (2) as a result of over-priced and/or under-used services which we <br />identify and for which we recommend more cost-effective- alternatives. While the <br />majority of our recommendations are accepted because they make good business <br />sense, we strongly believe that our clients should remain in complete control of their <br />services and expenses. Therefore, it is important to note that you are under no <br />obligation to accept or implement our recommendations. To summarize; we <br />ensure that: <br />• You are receiving the equipment and services for which you are paying. <br />• You are using the equipment and services for which you are paying. <br />• You are paying the lowest price by contract, tariff, regulatory charges and taxation. <br />• You are provided with more cost effective options and alternatives where appropriate. <br />Specific to conducting a utility bill audit, URS agrees to analyze bills and records. <br />This will include seeking refunds and credits as well as creating a cost savings plan. <br />URS utilizes proprietary and tested techniques to achieve maximum cost reductions. <br />In the area of utilities our services include the following: <br />• Secure a Letter of Agency from the County to show URS is acting on your <br />behalf. <br />• Send Letter of Agency on County Letterhead to all County billing vendors. <br />• Request a monthly billing history on all County electric billing accounts and/or <br />register to access this information electronically. (12 - 24 months depending on <br />your vendors' availability) <br />• Come on site and copy County billing records to complete this billing review. <br />• As identified, notify County of any billing errors and refund opportunities for the <br />County as well as any future cost savings opportunities resulting from proposed <br />billing changes. <br />• Prepare all documentation for submission to vendors for refund requests and/or <br />billing changes. <br />• Provide a summary report on a periodic basis during and at the end of the project <br />outlining changes and savings achieved. <br />Page 6 of 19 <br />