2005 NS Purchasing - Recreation Factory Partners -SportsPlex Facility Management Agreement

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Prior to the start of operation there is an extensive punch list of tasks that must be done. The g PO program is focused on staffing, initial programming and marketing. During this phase RFP is responsible for accomplishing the following: • Interviewing and Hiring o General Manager • Assistant General Manager • Office Manager • Director of Hockey Instruction • Director of Figure Skating Instruction • Maintenance Manager • Pro Shop Manager (unless subcontracted) • Concession Manager • Other key managerial /supervisory personnel • Hiring and training all other staff in all phases of facility operation as necessary. • Establishment of cash collection and control procedures. • Training of all staff on systems and practices including the POS front -end system and the accounting package. • Establish pro -shop processes and inventory, pricing and setup with staff training. • Establish food service and or snack bar inventory, pricing, and setup with staff training. • Establish all rink inventory control procedures. • Development & implementation of all programs including formats and schedules for skating school, pre - school, private lessons, group functions, private ice use, specialty programming, special events and exhibitions. • Develop a complete marketing and advertising plan, promotions and public relations, both prior to opening and on -going marketing strategies. This shall include community interactions and public relations with the elementary, middle and high schools, daycares and churches. • Assist in the preparation and execution of a plan for opening and operating the facility. • Finalize staffing plan for initial operation. • Finalize emergency plan. • Set -up payroll procedures and payment procedures (either in -house or subcontracted). • Set up banking relationships and accounts as necessary. • Setup credit card servicing relationships as necessary. • Finalize liability and property insurance commitments and binders. • Finalize health insurance plan and register all participants. • Complete necessary registrations with appropriate state and federal business authorities. • Complete necessary registrations with appropriate state and federal taxing authorities. • Preparation and execution of long -term user agreements. • Registration with overseeing bodies of hockey and figure skating. • Registration of programs with appropriate leagues as necessary. • Prepare punch lists of necessary items for programming and secure these items.