2005 S Aging - Arcadia Health Services Inc Respite Care Providers

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v 3. To have an adequate number of aides hired and available to work in Orange C~unty on t e date this agreement is signed, as recruited and hired. 4. To staff each referred case within ten working days of the authorization dates ecified o the service authorization form provided for each client by the Department, if possi le, based n aide availability. 5. To staff Adult Protective Services cases within five working days of autho 6. To maintain services once staffed over the service period stipulated by the 7. To provide consistent aide assignment over the service period stipulated by To provide services in two-hour minimum periods of service time, as specified in the authorization. 9. To provide weekly timesheets, signed by the client or responsible party, the aide, and the aide supervisor, which show the allocated weekly hours and the actual billable hour, time fra e of service provided, and type of services provided. 10. To provide weekly billing reports for each client, explaining variances in sche ules and v 'ance in the plan of care. If timesheets are not provided, if tasks are not recorded, if 'mesheet do not include required signatures, or if variances in schedules and/or plans of care ar not note and explained, the corresponding bills will not be paid. 11. To provide upon request a written analysis of services provided since the begi ing of th fiscal year, including total hours of service for each client, dates of services provided to each cl ent, and explanations for any discrepancies between services requested and provid 12. To make every effort to promptly communicate by phone to the Department's Supervisor any aide changes, interruptions in aide services, or problems with services. 13. To maintain appropriate client and personnel files at the Vendor's licensed off e, and to nsui that such records that fully disclose the extent of the service provided to recipi nts are ke t for three years from the first service date for each client and are available for insp ction. 14. To make every effort to help clients understand the relationship between the V~ndor and Department in providing in-home aide services to them. 15. To inform clients at least the afternoon before services are expected if there is ~o be any in the time or duration of their services. 16. To under no circumstances ask clients referred to you by the Department about~their economic status, or in any way attempt to recruit new clients from the Department's clien pool. 17. To keep confidential any information about a client, which is shared by the Department o the client. Such information shall be shared only among other Department and Ve dor staff o need to know in order to coordinate, manage, or deliver services to the client. 18. To conduct a thorough assessment and create a plan of care of each client refe ed .using e assessment and plan of care tools provided by or approved by the Department, d to pro 'de to the Department copies of those once completed. ,