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County and service refused to those participating in the unauthorized connection or <br />its use. <br />XIII. COMPLAINTS -ADJUSTMENTS <br />A. If a user believes any statement of charges to be in error, the user may present a <br />claim in person to the billing and collection agent of the County before the <br />statement becomes delinquent. Any such claim made after the statement has <br />become delinquent will not be effective in preventing discontinuation of service as <br />provided in these rules and regulations. The user may pay such statement under <br />protest and the payment will not prejudice the claim in case an error is found. <br />Adjustment will thereafter be made for any such error. <br />B. Request for special meter readings or tests will be governed by the rules and <br />regulations established for that purpose by Orange County and its agents. <br />XN. RETURN CHECK FEE <br />Each check for payment is accepted subject to collection. The normal policies of the <br />County's billing and collection agent regarding returned checks shall be followed. All <br />fees collected, provided they do not exceed those permitted by law, shall be the property <br />of the County's billing and collection agent. <br />XV. ABRIDGEMENT OR MODIFICATION OF RULES <br />A. No promise, agreement or representation of any employee of Orange County will be <br />binding upon the County unless it is agreed upon in writing, signed and accepted by <br />the duly authorized officers of the County which authorization must be <br />accomplished by resolution of the Board of County Commissioners. <br />B. No modification of rates or any of these rules and regulations may be made by any <br />agent of the County. Any modification of rates and these rules and regulations will <br />be accomplished by resolution of the Board of Commissioners of Orange County. <br />XVI. ADOPTION OF RULES <br />Until further resolution of the Orange County Board of Commissioners, the rules and <br />regulations set our above are adopted as of the date below and become effective on and <br />after November 19, 1985. <br />Upon motion made by Commissioner Moses Carey, seconded by Commissioner Shirley <br />Marshall the foregoing resolution was adopted by the Orange County Board of <br />Commissioners this the 19`~ day of November, 1985. <br />Amended by resolution of the Orange County Board of Commissioners on the 15S day of <br />March, 1988. <br />Amended by resolution of the Orange County Board of Commissioners on the 15~` day of <br />November, 1988. <br />Amended by resolution of the Orange County Board of Commissioners on the 19~' day of <br />October, 1999. <br />12 <br />