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16 <br />e. Grantee shall comply with the Medical Director's written guidance <br />regarding decision about the equipment, medical supplies, and <br />medications that will be carried on any ambulance or other EMS Services <br />Vehicle. <br />f. The Medical Director may suspend temporarily, pending due process <br />review by the EMS Peer Review Committee, any of Grantee's EMS <br />personnel from further participation in the EMS system when the Medical <br />Director determines that the activities or medical care rendered by such <br />personnel may be detrimental to the care of the patient, constitute <br />unprofessional behavior or results in non-compliance with credentialing <br />requirements. <br />Section 12. Rates and Adjustments <br />a. Grantee shall submit a schedule of rates to the Grantor for approval and <br />shall not charge more or less than the rates authorized by Orange County <br />without specific authorization from the Grantor. <br />b. Grantee shall not attempt to collect rates on emergency call until the <br />patient has reached the point of destination, has received medical attention <br />and is in a condition deemed by the physician fit to consult with the <br />service; but Grantee may attempt to collect rates with family or guardian <br />of the patient once the patient is in the process of receiving medical <br />attention. <br />c. On Special Event coverage and convalescent calls, Grantee may attempt to <br />collect payment before the ambulance or other EMS Services Vehicle <br />begins its trip. <br />Section 13. Insurance <br />a. Within thirty (30) calendar days after the effective date of issuance of the <br />Franchise, the Grantee shall provide proof of the required insurance. <br />Grantee shall at all times during the Franchise term maintain in force and <br />effect insurance coverage, issued by an insurance company licensed to do <br />business in North Carolina, covering the following: <br />i. Every ambulance or other EMS Services Vehicle owned and/or <br />operated by or for the Grantee proving for the following payment <br />of injury and damages: <br />(a) In the minimum sum of $1,000,000 for injury to or death of <br />individuals in accidents resulting from any cause for which <br />the owner of the vehicle would be liable on account of <br />North State Medical Transports, Inc. <br />EMS Franchise Agreement <br />Page 13 of 23 <br />