Orange County NC Website
Browse       Search
a-I <br />Work Plan /Performance Measures <br />1) Prior to tax season: An RSVP -VITA Board will plan sites, training agenda, schedules, recruitment, <br />publicity and inventory machines /supplies. VITA volunteers translate and with RSVP staff, prepare <br />and distribute publicity in English and Spanish to media and community sites. Volunteers study tax <br />manuals and attend training prior to service. All volunteers recruit volunteers. <br />2)During Tax Season: RSVP -VITA volunteers will provide income tax preparation and /or counseling <br />on federal and state tax returns. Through one -on -one assistance or a special phone line, a bilingual <br />volunteer will address the needs of clients who don't have access to interpreters. Volunteer <br />coordinators at each site greet clients and assist them with the initiation and completion of the tax <br />preparation process. Volunteers handle appointments. <br />3)Post -tax season: Volunteers continue to troubleshoot past clients' returns, when necessary. <br />Volunteer statistician compiles and analyzes data from VITA Client Response Card. (RSVP VITA) <br />RSVP developed and administers this program. An estimated 76 volunteers will serve 1600 clients for <br />a total of 45oo hours including training to help this group file taxes. I RS- trained volunteers provide <br />32 hours of training on tax information to all volunteers and 8 hours on computerized preparation of <br />tax returns. The NC Department of Revenue will provide a trainer for state returns. RSVP will <br />Page 34 <br />