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Work Plan /Performance Measures <br />1- 80,00o visitors will be served directly and indirectly by activities of trained RSVP volunteers. <br />2- 10,000 seed packets will be made and distributed <br />HOW MEASURED: 1 -Staff counts of visitors 2- Garden records of # seed packets made and <br />distributed <br />Summary <br />Garden visitors will be highly satisfied with their experience at the Garden. <br />INDICATOR: % of Garden visitors who will be highly satisfied with their experience <br />TARGET: 70% of Garden visitors will be highly satisfied with their experience <br />HOW MEASURED: Written Client satisfaction survey <br />Summary <br />Seed packet recipients will use the packets to increase environmental awareness. <br />INDICATOR: % Seed packet recipients will use the packets to increase environmental awareness. <br />TARGET: 60% of the seed packet recipients will use the packets to increase environmental <br />awareness. <br />HOW MEASURED: Written Client Survey available as an option at various sites; number of survey <br />respondents; records of seed packet distribution <br />�t <br />WHIM <br />Board members recruit volunteers, coordinate /administer specific programs for RSVP including <br />recognition event, participate in RSVP Speakers Bureau, develop evaluation tools and analyze data. <br />Administrative volunteers assist with mailings, research and data entry. (RSVP Advisory Council <br />Page 29 <br />