Orange County NC Website
I I - (cont. COMPONENT NARRATIVE CONTINUED (attach for each component) <br />(3) Describe the specific referral, screenin ,admission and termination procedures. <br />Family Advocates receive parent referrals from mental health caseworkers, public school staff, juvenile justice <br />counselors, and marketing via newspaper advertisements, flyers, and the program's mailing list. Advocates respond t <br />referrals within 24 hours to complete a Family Referral Sheet or aShort-Term Contact Form. Advocates meet with <br />parents who are interested in one-on-one advocacy services and complete 1) a strengths assessment, 2) a consent-t <br />share information, and 3) Advocacy services are family-driven and person-centered. Families involved with FAN after <br />3 months are assessed for improvement using the FAN Cope-ability scale and the One Voice Impact Survey at 3 <br />months or upon leaving the program. Peer Parent Coordinator recruits experienced parents from support groups and <br />community events to connect with new referrals of parents in similar situations. Parents are connected based on <br />mutual. consent and agreement to maintain principles of confidentiality. <br />a) The primary and supplemental services provided, if applicable: <br />Primary services consist of providing skills training and information to parents/caregivers of children with behavioral <br />and disciplinary problems. Support involves phone calls and meetings with parents, attending child and family team <br />meetings, attending school conferences and youth planning team meetings (for court involved youth), researching <br />community resources and providing contact information. Advocates model and teach communications skills, conflict <br />resolution skills, and effective discipline strategies. Peer Parent Coordinator recruits and trains experienced parents to <br />connect with newly referred families. Supplemental services include Chapel Hill Police Department Crisis Intervention, <br />Campus Y--Big Brothers Big Sisters, Boomerang (an alternative-to- suspension program), and Volunteers for Youth <br />(mentoring program), and referral to mental health services. <br />b) The means of working with youth and families: <br />Monthly Support Groups: 7 Support groups are facilitated each month in 3 different locations <br />Individual Family Advocacy: Modeling and mentoring parent-involvement in school and community settings <br />.Participating in Youth Planning Meetings (YPC): Attending meetins and following-up with parents to offer FAN <br />'services. Attending monthly YPC Committee Meetings with other agencies to monitor program efficacy. <br />Providing 2 parent education trainings per year on "Writing Effective IEP's, 504 Plans, and Behavioral Interventions. <br />Make referrals to other agencies or community resources to address and improve parent disabilities that interfere with <br />the success of caring for youth including public and private agencies that can provide emergency food, housing, and <br />crisis intervention. Training Peer <br />Parents to expand FAN services to reach and support more families in Orange County. <br />c) The daily activities: <br />Family Advocates check emails and voice messages to respond to a referral or a family crisis in a timely manner. <br />Advocates review case files and contact parents to offer support, give them resource information, or dates of <br />upcoming support groups or parent education seminars. Advocates may contact supplemental service providers or <br />other agencies involved with the family, such as Juvenile Justice, Department of Social Services, case managers, or <br />private therapists to expedite system response or share information to initiate a service that aparent/caregiver has <br />identified. All actions are documented in case files and families and open cases are entered into a data base. A <br />mailing list is updated regularly as new families are referred. Family <br />Advocates participate on many community service committees including the Orange County Collaborative, the Youth <br />Planning Committee (156 Judicial Court Program for court-involved youth) Healthy Carolinians, Boomerang <br />;(Executive Advisory Council) , CALDO, EI Futuro, Nuestra Condado, North Carolina Central University Juvenile Ju <br />Page 5 of 10 <br />