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~f <br />ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />Action Agenda <br />Item No. g - b <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: February 3, 1998 <br />SUBJECT: Computerized Information and Referral-Orange Resource Connection <br />DEPARTMENT: Manager's Office PUBLIC HEARING: (Y/N) No ` <br />BUDGET AMENDMENT: (Y/N) N~ <br />ATTACHMENT(S): INFORMATION CONTACT: <br />Albert Kittrell, Assistant County Manager <br />TELEPHONE NUMBERS: - -ext. 2300 <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane 227-2031 <br />PURPOSE: To determine the most appropriate method for operating the Computerized Information <br />and Referral System-Orange Resource Connection (ORC). <br />BACKGROUND: On September 16, 1997, the Board did not approve an agreement renewal with <br />the Triangle United Way to administer the Orange Resource Connection. Additional information <br />was. requested from staff. <br />On December 1, 1997, the Boazd reviewed a survey of ORC users and additional information from <br />the Triangle United Way, and decided not to approve an agreement renewal for administration of <br />the computerized system. <br />On December 16, 1997, the Manager's Office convened a meeting to discuss the history and issues <br />surrounding the ORC. The meeting included: representatives from Triangle United Way (current <br />administrator of the ORC), UNC-School of Social Work (implemented the Computerized I&R for <br />Orange, Durham and for other counties in the state) County Clerk, Personnel Director, Information <br />Services Director, Library Director and an Internet Consultant. <br />History <br />In November 1994, the Boazd received a report from the Human Services Coordinating <br />Council, with members including Phil Cook and Jan Schopler representing the UNC School <br />of Social Work; human services representatives from the Towns of Chapel Hill, and <br />Carrboro, the County and the United Way. The report provided suggestions for improving <br />youth/family services coordination and the human services delivery system. Many of the <br />suggestions were the results of dialogue among human services agencies, Human Services <br />Advisory Commission Forums, and the Public/Private Partnership trip to Bloomington, Ind. <br />The Boazd approved recommendations directed towazd the enhancement of the human <br />services delivery system by authorizing staff to research the effectiveness of computerized <br />