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~i <br />4 ~I <br />ONE SYSTEM <br />An overview <br />February 17, 1998 <br />we did to remedy the situation <br />~~,; <br />Orange County hired a consultant to analyze <br />our needs <br />Site visits were made to all Departments <br />An extensive RFP was developed <br />Proposals were received ~ reviewed by staff <br />and the consultant <br />A new system was purchased through thi-d <br />parry financing (final payment October 1995) <br />t kind of telephone system did <br />We bought a Northam Telecom SL-1 <br />~ that provided digital telephones to all <br />Hillsborough County Offices <br />In a unigtaesituation we purchased <br />.T existing land lines. This all but <br />,~ eliminated mileage charges for 420 <br />'~ extensions <br />.Where we came from .... <br />d In the late 1980's our existing switch had <br />reached capaary and could not be expanded <br />We coukf not add any additional extensions <br />_ . ~ or incoming trunk lines <br />Workers were sharing phones <br />Additional staff was needed to handle <br />;A, incoming calls <br />Digital technology had become the industry <br />standard <br />facing the acquisition <br />Orange County had four telephone <br />~=~° `. companies; calla to Hillsborough wero <br />long distance from Chapel HiN, Mebane <br />and Durham <br />. ~ ^ Centrex ~ DID extensions (7 digit <br />extensions) were not cost effective and <br />would mean long distance calls for <br />=. citizens <br />w °~ <br />Thy County's System is made up of <br />Switching b station equipment <br />• Automated Attendant <br />A Voice mail <br />~ Computerize Cost and statistical analysis <br />system <br /> <br />