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20 <br />my visits, photographs of the job in progress and a copy of our quality assurance warranty. <br />Because we Icnav~-that roofs must be maintained as part of our quality- assurance warranty your <br />new Tremco rot would be inspected 'during the second and fifth year. Any problems will be <br />brought to your attention and the responsible party Tremco, the contractor or Orange County will <br />be notified of needed repairs. <br />1 am proud to work for a company that expends so much time and effort insuring that its <br />products are of high quality and its services of value. This helps us to build long term relationships <br />with clients like Orange County. T hope you will give us the opportunity to be of service. Tf you <br />.have any questions about this letter or arty part of our proposal, please do not hesitate to call. <br />Sincerely, <br />Bill Paynter <br />Tremco, Field Advisor <br />_; <br />