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19 <br />January 22, 1998 <br />Mr. V~ilbert J. McAdoo <br />Director of Public Works <br />PO Box 8181 <br />Hillsborough, NC 27278 <br />Dear Mr. McAdoo <br />Thank you for your~interest in our Tremco Roof Information Managemerrt (TRTi1~ <br />program. As t mentioned on the telephone this morning ,in our rush to get you a proposal as <br />quickly as possible we described our TRIM program, but we may not have provided you with <br />enough details about how TRIM is the starting point of a good roof management program. <br />Our mission statement is: To Provide Our Customers with "Roofing Peace of Mnd". You <br />might ask "How do you provide that Peace of Mnd?" We start by keeping "Good Roofs Good". <br />The bottom line. way for Orange County to get the most out of its investment in root's is to start <br />with a complete inspection (Rfiich is included in TRIM). -_ <br />After assunilating the inspection data, it is categorized by urgency. Replace (early and <br />delay), Restore (early and delay), Repair, good condition are the six categories. From these <br />categories we help.}-ou establish budgets. Tremco routinely helps clients (at no charge) fine tune <br />and prioritize their roofing budgets by suggesting proper repair and replacement methods. ~'Ve <br />have our certified and approved contractors look at pvterrtial repair, restoration and replacement <br />roofs to pro~zde you with the best solutions for your situation. A'e assist in preparing <br />specifications so you get apples to apples bidding. As the county completes projects this <br />information is emered i~o TRIM in the budgeting /actual and note sections so you always have <br />an accurate assessment and currerrt knowledge about your roofs. it becomes easy justify where <br />money has been spent and where money wdl need to be spent in the future. TRIM will also allow <br />you to show why money was spent or is needed in an organized and expedierrt manner. <br />The typical sceoariio is for a roofing program's cost to be a declining graph until eventually <br />it levels out point where the client's leak sensiti~itS~ and budget limitations intersect. <br />Initially most:odom have. to spend money on remedial repairs, preventative maintenance, <br />and roof re~p1s: As preventative maintenance starts lowering the need for remedial repairs <br />and poor roofs are replaced with quality maintainable roofs the annual cost decline. <br />When Tremco prepares a set of specifications, contractors are required to include <br />inspection days by our Technical Service Departmem (the number of days depends on the size of <br />the job). Our technical inspectors act as your agent to insure you. are getting the details and roof <br />that was specified and it is being installed according to good roofing practice. 1 visit all on going <br />jobs twice a week At the end of all project you are provided with a job close out manual that <br />includes specifications, inspection reports from our technical inspector, inspection reports from <br />