Orange County NC Website
Browse       Search
~~ <br />ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />Action Agenda <br />Item No. ~~ <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: May 19, 1998 <br />SUBJECT: Computerized Information and Referral-Orange Resource Connection <br />DEPARTMENT: Manager's Office <br />PUBLIC HEARING: (Y/N) <br />BUDGET AMENDMENT: (Y/N) <br />ATTACHMENT(S): <br />Proposals: <br />Attachment I. Smart Agency <br />II. Triangle United Way <br />III. County Clerk's Office <br />INFORMATION CONTACT: <br />Albert T. Kittrell, Assistant County Manager <br />TELEPHONE NUMBERS: - -ext. 2300 <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane 227-2031 <br />PURPOSE: To determine the method for operating the Computerized Information and Referral <br />System-Orange Resource Connection (ORC). <br />BACKGROUND: On February 3, 1998 the Board authorized staff to request proposals for <br />operating the ORC from the County Clerk's Office, Triangle United Way and the UNC School of <br />Social Work-Human Services Smart Agency. The Board also confirmed that the key elements of <br />the Computerized Information and Referral System would be: <br />1. Assessment <br />Development of assessment instruments that will measure the expectations of the computerized <br />system; assess the agencies use of the database and barriers to using the system; and identify <br />changes needed. <br />2. stem Support <br />Supporting the software, hardware and training the users of the system. <br />3. Updating and maintaining the database <br />This includes updating the current database and developing a system which would allow an agency <br />to update its information anytime and have it sent to a data administrator to enter into the system. <br />4. Marketing <br />Developing an overall marketing strategy for the computerized information and referral system <br />which would include the development of marketing materials. <br />