Orange County NC Website
After initial review by the team of the proposals, the too banks located outside of H I I Is borough <br />(First Citizens and Wactors) were not considered further due to their lack of response in the <br />requested information about how they would serve the Coun ty without a Hillsborough fanlity. Thu <br />three banks with Hillsborough locations all submitted proposals that were responsive to the <br />information requested in the UP_ The responses were very competitive relative to experience in <br />managing similar accounts, the banks' stated ability to provide the services desired by the County.. <br />and pricing. Due to the competitive nature of the proposals, the review team chose to conduct <br />interviews (which included the County Manager) with all three baNcs- Each bank was requested to <br />bring the individuals proposed to work with the County 's accounts, since the ability to interact <br />favorably with Comfy suffix a critical consideration marry hanks selected. In addition. the banks <br />were asked to provide demonstrations of their automated and electronic banking services. Other <br />criteria for evaluation included, but was not limited to: <br />• Customer service and responsiveness <br />• <br />Innovation and creativity in providing services <br />• Con of services <br />Ability of the liquid branch in providing services <br />• Financial strength of the institution <br />After interviewing each firm and viewing the demonstrations, the committee agreed unmtimously <br />that CCB could best meet the County's banking needs. The committee's decision is based upon the <br />following factors : <br />• Experience in providing service to other public entities. <br />• Automation and electronic capabilities were the best of all ma dtotiuns interviewed. <br />Lower estimated annual cons. <br />• Main operations and customer service center is located in the area (Durham). <br />• Because of size will he more responsive and provide better customer service. <br />Although cost was not the most important factor, estimated service charges for CCB were slightly <br />lower than those ca ardated based on rotes proposed by BB &T, and substantially lower than those <br />calculated based on was proposed by Nationalizing. Estimated costs were based upon the County's <br />historical account activity (the average number of transactions of various types as determined by the <br />County multiplied by the per unit mm provided in each bank's proposal). The service cost <br />estimates are outlined in the table below. <br />With regard to service charges, the majority of banks treat governmental bank accounts as <br />commercial accounts. Commercial services provided by bads; tend to be more extensive, and thus <br />m expensive, than tMSe provided to individual account holders. Account maintenance and per <br />item costs are assessed by banks to all commercial customers, however, these fees are offset by cash <br />balances within these commercial accounts. This is similar to the concept used for personal <br />checking accounts for which the boar can have checking ifcenain balances are maintained. The <br />term used in financial circles to describe this is "compensated balances)' The bank uses the cash <br />you have on bond to generate sufficient income to offset your fees. If the estimated monthly fees <br />CCB <br />it <br />BB &T <br />NationgaM <br />Monthly <br />$2,148.24 <br />_ — _ $2,18152 <br />$2,153.19 <br />Annualized <br />$25,778.881 <br />826,178.241 <br />133,038.28 <br />With regard to service charges, the majority of banks treat governmental bank accounts as <br />commercial accounts. Commercial services provided by bads; tend to be more extensive, and thus <br />m expensive, than tMSe provided to individual account holders. Account maintenance and per <br />item costs are assessed by banks to all commercial customers, however, these fees are offset by cash <br />balances within these commercial accounts. This is similar to the concept used for personal <br />checking accounts for which the boar can have checking ifcenain balances are maintained. The <br />term used in financial circles to describe this is "compensated balances)' The bank uses the cash <br />you have on bond to generate sufficient income to offset your fees. If the estimated monthly fees <br />