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CAPACITY BUILDING AGREEMENT <br />APPENDIX A - FY'98 <br />STATEMENT OF AORK <br />A. GENERAL REQUIREMENTS <br />The"Recipient agrees to process those housing discrimination <br />complaints arising within its jurisdiction, except as <br />otherwise stated in this Statement of Work. The Recipient <br />agrees to cooperate with HUD in handling and processing <br />housing discrimination complaints filed under the Fair <br />Housing Act and the fair housing law enforced by the agency <br />_ in accordance with the Memorandum of Understanding or Interim <br />Agreement and any amendments or revisions thereto executed <br />during the course of this agreement by the signatories. <br />The Recipient agrees to implement appropriate directives <br />provided to it by the Department. <br />The Recipient agrees to follow HUD's Technical Guidaace in <br />processing all dual-filed complaints vouchered f+~r under this <br />Cooperative Agreement until the Department rescinds ttie <br />requirement in writing to the Recipient. <br />"The Recipient agrees to furnish all staffing information as <br />required by Article 1 of this Cooperative Agreement. <br />The Recipient may be required to participate in customer <br />satisfaction research and evaluation activities under this <br />cooperative agreement. The Recipient agrees to furnish all <br />information collected from its customers to HUD in a form to <br />be defined by the Department. <br />8. CAPACITY BUILDING <br />The Recipient agrees to develop a complaint processing <br />capability sufficient to enable the Recipient to process all <br />housing_s~iscrimination complaints arising under its jurisdiction <br />in future years. The Recipient also agrees to process housing <br />discrimination complaints in accordance with A. above, General <br />Requirements, and in accordance with the Criteria for Processing <br />which are incorporated herein as Attachment A to the Schedule of <br />Articles. <br />The Recipient further agrees to implement the Capacity <br />Building activities set forth in its application for funding. A <br />list of product deliverables and timetables is at the end of this <br />Statement of Work. <br />