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2 <br />Proficient category, there would be employees doing a good job as well as employees doing a <br />good job and, on occasion, doing an exceptional job - such as in customer service, achievement <br />of a specific objective, accomplishment of a particularly heavy workload or the like - which <br />could be documented. The gradation of the latter group within the Proficient category would <br />be higher and the department head could take this into account in allocating in -range increases <br />within the department. <br />The COLA/Market Based Pay and Service Based Pay options would not provide pay <br />recognition for any gradations of performance within the Proficient category. <br />5. Handling Pay - Related Appeals <br />Some of the pay options provide for additional decision - making on the part of the department <br />head. A concern is this may lead to more pay related appeals. Commissioner Gordon asked <br />how this could be addressed in a way that would not discourage supervisors and department <br />heads from pay decision - making. <br />In general, whether the appeal is pay related or other performance related issue, the Personnel <br />Department and the Manager have reached a successful outcome in addressing the appeal. <br />Regardless of which pay plan options the Board chooses to pursue, appeals will be addressed <br />and successfully resolved. We note, as with other appeals, the strength and quality of our <br />response depends on the preparation and good judgment exercised by supervisors and <br />department heads. As noted in the Pay and Benefits Report, training is an important <br />component of this. <br />6. Cost Neutral Pay Options <br />Commissioner Gordon asked if the pay options could be addressed in a cost neutral way or <br />what would be a cost neutral approach. Below is additional information related to this. <br />❑ A cost neutral approach has to be a relative one rather than based on a specific dollar <br />amount. Factors that influence the required funding for pay and benefits include growth in <br />the work force/addition-of positions, changes in the cost of living, changes in the cost for <br />benefits, and the like. These do not represent any change in the value of the pay or <br />benefit. For example, a large part of the difference between the 1997 -98 and 1998 -99 <br />amount budgeted for pay and benefits results from the addition of positions during the <br />fiscal year. <br />❑ The cost for salary increases becomes a part of base pay and continues in future years. <br />Lump sums do not become a part of base pay. The lump sum dollars are available to be <br />awarded again the next year rather than appropriating new funding. Thus, giving dollars in <br />fixed salary increases results in more cost over time than the same dollars as lump sums <br />that do not become a part of base pay. The undesirable alternative is to reduce each year <br />the number or amount of salary increases awarded to offset the continuing cost of the <br />salary increases already granted. <br />❑ Strategically, it is important that pay plans respond to and reflect the economic times. A <br />cost neutral pay plan, while it might retain the same relative compensation in terms of cost <br />