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Appendix I <br />13 <br />Comprehensive Services and Outcomes <br />JOB SEEKERS <br />• Common Intake <br />• Eligibility and/or Sponsorship <br />Determination <br />• Assessment <br />• Career Information <br />• Case Management (based on need for the <br />service) <br />• Labor Market Information <br />• Job Placement <br />• Post - Placement Follow -up <br />• Customer Rating Guides <br />• Special Services to the Disabled <br />• Support Services Information and <br />Connections <br />• Filing for Unemployment Claims (Basic) <br />• Job Readiness Training <br />• Information on Upgrading Skills <br />• Occupational and Literacy Training <br />• Employment <br />• Work Experience <br />• Career Development <br />• Enhanced Skills <br />Services <br />EMPLOYERS <br />• Recruitment Assistance <br />• Clearinghouse for Training Information <br />Apprenticeship Programs <br />Customized Training <br />Upgrade Training <br />Workplace Literacy <br />• Information on Unemployment Insurance <br />• Information on Tax Credits and other Hiring <br />Incentives <br />• Labor Market Information <br />• Outreach <br />OUTCOMES <br />