Orange County NC Website
3�C <br /> Background Informatiou Regarding Orange County Communications Center's <br /> Relationship with Public/Private Alarms <br /> In 1977, Orange County implemented a county-wide 911 Emergency Communica- <br /> tiou Center. The Center began operating out of the old Police Station in Chapel <br /> Hill. <br /> At that time, the Town of Chapel Hill Dispatchers were monitoring Fire <br /> and Burglar alarms for the town. Carrboro and the Orange County Sheriff's <br /> Office were also monitoring similar alarms. The Town of Chapel Hill had <br /> .consolidated all alarms through a written agreement with Alarms & Protective <br /> System, Inc.(APS). This agreement would allow the consumer to purchase alarm <br /> equipment of various types. The consumer would lease a dedicated pair of <br /> lines from the phone company, which APS would connect to its monitoring equip- <br /> ment in the Dispatch Center. The cost to the customer by APS would be a $60 <br /> connections fee and $48 annually thereafter. It-was-the responsibility of <br /> the Dispatchers to monitor the Alarm Panel on a twenty-four hour basis, dis- <br /> patch the appropriate agency upon receiving an alarm and report daily any mal- <br /> functions to APS. No charge was made by the Town of Chapel Hill for this <br /> service. It was the responsibility of APS to correct any problems with <br /> the equipment and coordinate with the customer for repair of alarms.or <br /> defective phone circuits. <br /> When all communications equipment was turned over to Orange County and <br /> county dispatchers became responsible for communications on a county-wide <br /> basis, alarms from the Town of Carrboro and the4Orange County Sheriff's <br /> Office were moved to the County Communications Center and connected to the <br /> existing monitoring panel by APS. Orange County Communications has continued <br /> to monitor and accept new alarms as before, continuing the same service for <br /> all of Orange County. In addition to dedicated alarms, The Communications <br /> Center provides a private telephone line for residential dialer alarms. With <br />