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68% growth from 2000-2009 <br /> In 2000, 3.5 ambulances were available <br /> In 2009, 4.5 ambulances were available <br /> Below the Bar <br /> Goal set in 2001 for paramedic response of 12 minutes <br /> Currently, this number is 17 minutes 90% of the time <br /> Response times are above accepted standards for an EMS system: National Fire Protection <br /> Association Standard 1710 and 1720 <br /> Longer Wait Times <br /> These numbers represent a 74% increase in the number of times an EMS unit had a response <br /> time of>15 minutes in Chapel Hill from 2008 to 2009 <br /> 110 in 2008 and 210 in 2009 <br /> Impacts on Partner Agencies <br /> - There were 56 total incidents in 2009 of scene times of > 40 minutes for CHFD. <br /> - 29 of those incidents occurred because ambulances were not available. <br /> - 6 of these incidents resulted in scene times > 49 minutes <br /> These incidents impact our partner agencies by reducing their ability to respond to other <br /> incidents. <br /> Impacts to the Community <br /> Average Time on Scene <br /> 2008 2009 % change <br /> Carrboro 0:53 1:01 11% <br /> Chapel Hill 0:53 0:58 8% <br /> Hillsborough 1:07 1:06 -1% <br /> Impacts to the Community <br /> 220 —The actual number of 9-1-1 calls in 2009 that a community member required an <br /> ambulance and one was not available <br /> ES Staffing Recommendations <br /> •Increase Personnel <br /> —4 Paramedics and 4 EMTs (right-sizing) <br /> —6 Paramedics and 6 EMTs (added unit) <br /> •Improve 9-1-1 Center Process <br /> —1 Telecommunicator (right-sizing) <br /> —8 Telecommunicators (to improve processing) <br /> Additional human resources required to address the increased call volume <br /> Projected Cost <br /> Approximately $1.4M in additional personnel in FY 2010-11 <br /> Approximately $150K for additional console equipment in FY 2010-11 <br /> •$225K for an additional ambulance in FY 2011-2012 <br />