2009-027 Purchasing - Relational Technology Solutions Proposal and SOW for Orange Co-

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"Your IP Communications - Convergence Partner" Relational Technology Solutions 2.2 Customer Single Point of Contact The Customer will designate a Customer Single Point of Contact (C -SPOC) for RTS. The C-SPOC will have a thorough understanding of the Customer's business requirements and technical environment, and will be authorized to make binding decisions on the Customer's behalf. The RTS -SPOC will work with the C-SPOC to assure a successful project Implementation. The customer is responsible for the following: 2.2.1 Permits and licenses As may be required by Federal, State, or Local Government regulations, obtains all necessary permits and/or licenses required prior to Installation of equipment. Unless otherwise specified in this Scope of Work, these costs are the Customer's responsibility. 2.2.2 Secured Storage Area and Receiving Equipment The Customer is responsible for: • Accepting receipt of the now equipment. • Assuring the packages received are in good condition, except as noted. • Assuring a secured location for storage and assembly of the equipment before the identified "Material - On -Job" date is reached. 2.2.3 Third Party Vendor Equipment For Third Party Vendor(s) not Identified in this Scope of Work, the Customer is responsible to: • Verify and arrange for Installation of equipment provided by third -party vendors, including connectivity. • Ensure the performance of services provided by third -party vendors, if applicable. 2.2.4 Site Access To assure a successful and timely Installation, the Customer will provide access to the Technician, with escort if required, to all system locations. This access will be provided, up to 7 days a week, 24 hours per day, per the discretion of the Project Manager, and includes, but not exclusive to: • The server room and satellite closets. • Local Exchange Carrier's (LEC) and Inter - Exchange Carrier's (IXC) demarcation. • All locations with user equipment (i.e. telephones). 2.2.5 Unencumbered Access The Customer is responsible for taking all necessary steps to assure unencumbered access (i.e. move obstructions) to wall and floor jacks for the purpose of Installing new sets. 2.2.6 Run Sheet The Customer is responsible for: • Providing a run sheet for performing connection work at the Main Distribution Field (MDF). -5- This document is proprietary and confidential to Relational Technology Solutions. Unauthorized distribution is prohibited.