2009-027 Purchasing - Relational Technology Solutions Proposal and SOW for Orange Co-

Browse Search

Table of Contents 1 PROJECT OVERVIEW .................................................................................................. ............................... .1 - 1.1 OVERVIEW ..................... - - 1.2 LOCATIONS INVOLVED ............................................................................................... ............................... - 1 - 1.2.1 Location I — Office Core - Hillsborough, North Carolina ............................... ............................... 1.2.2 I - Location 2 — Library - Hillsborough, North Carolina ...................................... ............................... 1.2.3 Location 3 — Hillsborough Commons - Hillsborough, North Carolina ........... ............................... 2 - 1.2.4 Location 4 — Link - Hillsborough, North Carolina .......................................... ............................... - 2- 1.2.5 Location 5 — Elections - Hillsborough, North Carolina .................................. ............................... - 2- 1.2.6 Location 6 — Whined - Hillsborough, North Carolina .......... ............................... ...................... - 2- ................ 1.2.7 Location 7 — Carr - Hillsborough, North Carolina .......... ............................... .......... •........ • . 2- 1.2.8 Location 8 — COSC - Hillsborough, North Carolina ...................... ............ 3- 1.2.9 Location 9 — Sawyer - Hillsborough, North Carolina ..................................... ............................... - 3- 1.2.10 Location 10 — OPT PW - Hillsborough, North Carolina ................................. ............................... - 3- 1.2.11 Location 11— CS Annex - Hillsborough, North Carolina .......................... - 1.2.12 Location 12 — Gateway - Hillsborough, North Carolina ................................. ............................... 3 - 1.2.13 Location 13 — Jail - Hillsborough, North Carolina ... ............................... .......... 4 - 1.2.14 Location 14 — Justice - Hillsboro ugh, North Carolina .................................... ............................... - 4- 1.2.15 Location 15 — Purchasing - Hillsborough, North Carolina ............................. ............................... 4- 2 PROJECT MANAGEMENT ........................................................................................... ............................... - 4- 2. l RTS SINGLE POINT OF CONTACT ................................................................................ ............................... - 4- 2.2 CUSTOMER SINGLE POINT OF CONTACT ..................................... ............................... - 2.2.1 Permits and Licenses ........................................................................................ ............................... - 5- Z2.2 Secured Storage Area and Receiving Equipme nt ............................................. ............................... 5- 2.2.3 Third Party Vendor Equipment ....................: .............. S - 2.2.4 Site Access .......................................................................................................... .............................. - 5- 2.2.5 Unencumbered Access ...................................................................................... ............................... - 5- 2.2.6 Run Sheet ........................................................................................................... ............................... 5 - 2.2.7 INADS Lines ...................................................................................................... ............................... 6- 3 CHANGE CONTROL PROCEDURE ........................................................................... ............................... - 6- 4 STANDARD SERVICE HOURS .................................................................................... .............................. - 6- 5 DESCRIPTION OF DELIVERABLES .......................................................................... ............................... - 7- 5.1 PREPARATION ............................................................................................................. ............................... - 7- 5.1.1 Pre - Implementation Design Confe rence .......................................................... ............................... - 7- 5.1.2 Site Survey (For Servers, Gateways, Messaging, Platform Migrations and Hardware / Software Upgrades) .......................................................................................................................... ......................I........ - 7 - 5.1.3 Customer IT Cable Infrastructure ................................................................... ............................... - 7 - 5.1.4 Network Assessment .......................................................................................... ............................... - 8 - 5.1.5 Site Readiness Decision .................................................................................... ............................... - 8 5.2 PRE - INSTALLATION .................................................................................................... ............................... - 8 - 5.2.1 Existing Product - Firmware Updating . ............................... ............. 8- 5.2.2 IP Addresses and Current System Information ............................................... ............................... 8- S.2.3 Registration and Staging ................................................................................... ............................... 9- 5.3 PRODUCT PREPARAITON ............................................................................................. ............................... - 9- 5.3.1 Hardware Installation ....................................................................................... ............................... - 9- 5.3.2 System Soflivare and Network Translations .................................................... ............................... - 9 - 5.3.3 Software Programming for IP Interface Boards .............................................. .............................10 - 5.3.4 Network Region Design Implementation ....................................................... ............................... -10 - 5. 4 KNowLEDGE TRANSFER ........................................................................................... ............................... 10 -