2009-088 Revenue - Tax Management Associates Inc. - Business Personal Property Outsourcing Services Contract

Browse Search

A ~.A~F ~ o (zv ~ n 9- fi e ~~~ t y Please return this copy to -Clerk to the Board's office for PAF TAX MANAGEMENT ASSOCIATES, INCORPORATED BUSINESS PERSONAL PROPERTY OUTSOURCING SERVICES CONTRACT ORANGE COUNTY, NORTH CAROLINA This contract made and entered into this~J p ~"'day of ~~YG~ , 2009, by and between ORANGE COUNTY, a political subdivision of the State of North Carolina, hereinafter called the COUNTY and TAX MANAGEMENT ASSOCIATES, INC., a corporation authorized to conduct business in North Carolina, hereinafter called TMA, to assist the COUNTY TAX ASSESSOR in the outsourcing of certain assessment administration and ad valorem property tax verification functions for the Orange County Tax Office. Contractual services may begin upon full execution of this contract. SPECIAL PROVISIONS WITNESSETH: WHEREAS, the COUNTY desires to obtain listing administration outsourcing for the County's business personal property taxpayers as authorized by the North Carolina General Statutes; and WHEREAS, TMA agrees to provide said outsourcing services for the COUNTY pursuant to the charges, terms and conditions of this Agreement; and NOW, THEREFORE, in consideration of the promises mutually exchanged, the parties agree as follows: A. OUTSOURCING SERVICES. In accordance with the charges, terms and conditions contained in this Agreement, TMA agrees to furnish outsourcing services that assist the County with business personal property assessment administration. The following steps outline TMA's responsibilities: 1. Process Listing Extensions as Directed by the County Tax Assessor With direction from the County Tax Assessor, TMA call center personnel will process both physical and electronic letters requesting filing extensions and depending on rules currently in place at the County, either grant or deny the extension request. Denial of any extension request must be expressly directed by the County Tax Assessor or the County Tax Assessor's designated agent. TMA outsourcing team members and managers have no statutory authority to either grant or deny extension requests and will only process the requests as directed. 2. Process All Hard Copy Listing Forms Filed with Orange County TMA will collect and process all listing forms sent to Orange County. Each form will be scanned and information from the form will be added to the TMA and Orange County databases.